NutriSalt Refund Policy

Our return policy lasts 15 days from the date of purchase.

To qualify for a return:

• Items must be unused, unopened, intact, and in their original condition.
• Items must be sealed in their original wrapping and packaging and remain in the same condition in which they were shipped.
• A valid receipt or proof of purchase is required.
• You must contact NutriSalt before returning an item to receive return instructions.
• Please do not send any purchase directly to the manufacturer.

Partial refunds may be considered in certain circumstances, including:

• Items that are not in their original condition, are damaged, or have missing parts for reasons not caused by NutriSalt.
• Items returned after the 15-day return period, where an exception is approved.

Any partial refund will be assessed based on the condition of the item and the circumstances of the return.

Once we receive and inspect your returned item, we will notify you by email whether your refund has been approved or rejected.

If approved, your refund will generally be processed within 24–48 hours to your original payment method.

Please note that your bank, credit card company, or payment provider may require additional time to post the refund to your account.

If you have not received your refund:

1. Check your bank account again.
2. Contact your credit card company, if applicable, as processing may take additional time.
3. Contact your bank to confirm whether the refund is being processed.
4. If you have completed these steps and still have not received your refund, contact us at info@nutrisalt.us.

Sale items are generally non-refundable unless otherwise required by applicable law or an exception applies to an eligible damaged, defective, or incorrectly supplied item.

NutriSalt replaces items when they arrive damaged or defective, subject to review and availability.

If an item was marked as a gift when purchased and shipped directly to you, an approved return may be eligible for store credit.

If the item was not marked as a gift, or the original purchaser arranged the order, any approved refund will generally be issued to the original purchaser and original payment method.

Unless the return is due to an error by NutriSalt or an eligible damaged or defective item, customers are responsible for return shipping costs.

Return shipping costs are generally non-refundable. Where permitted by applicable law, original shipping charges may also be excluded from the refund.

Please contact us before sending a return. We will confirm the appropriate return address and instructions.

If you have questions about this Refund Policy, returns, or exchanges, please contact us: