• The returns will be accepted within 15 days of the purchase.
• The goods to be returned must be intact, unopened, and sealed by the original wrapping and packaging, and in the same condition in which they were shipped.
• Any returns have to be presented with a receipt/proof of purchase.
• Never drop it back to the manufacturer.

 

Partial Refunds (if applicable)

Partial refunds may be granted in the following cases:

• Items that are not in their normal condition, have a defect, or are lost items without our default.

 

Refund Process

• Verify your bank account again.
• Call your credit card company (It may require time).
• Contact your bank (there is a bit of processing time prior to posting a refund).
• Otherwise, after following all this and still being unsuccessful in getting a refund, send us an email at info@nutrisalt.us.

 

Late or Missing Refunds (if applicable)

If you haven’t received your refund:

1. Check your bank account again.
2. Call your credit card company (there may be delays in the process).
3. Contact your bank (some processing time is required before posting a refund).
4. If you have done all of the above and still haven’t received your refund, contact us at  info@nutrisalt.us.

 

Sale Items (if applicable)

• Regular price items only can be returned to receive a refund.
• Items from sale are not refundable.

 

Exchanges (if applicable)

• We replace items only when they are defective or damaged.
• To exchange items, please contact  info@nutrisalt.us  and send your item to:

1107 Middle River Road #27, Middle River, MD 21220

 

Gifts

• When a gift is purchased and delivered to you, a gift credit will be provided once your return is processed.
• In case the item was not identified as a gift, this refund will be made to the primary buyer.

 

Shipping for Returns

• Returns should be sent to: 1107 Middle River Road #27, Middle River, MD 21220
• The customer must bear the cost of returning items, and this cannot be refunded.
• In case of a refund, we will subtract the shipping fee for the supply.
• On items exceeding a valuation of $75, you may use a trackable shipping method or buy insurance on shipping.

For any further assistance, reach out to us at  info@nutrisalt.us.